Current developments in European Client Legislation: Credit score reference businesses, client profiling and the GDPR: the CJEU in C-203/22 – Model Slux

On February 27, 2025, the CJEU delivered an necessary judgment on
the interpretation of 
Article 15(1)(h)
and Article 22 of Regulation (EU) 2016/679 on Normal Knowledge Safety
(GDPR) in 
C-203/22 CK Magistrat der Stadt Wien v Dun
& Bradstreet Austria GmbH
.

The info

The cell phone operator refused CK’s request
to conclude or lengthen the cellular phone contract for a month-to-month fee of a
mere EUR 10. The refusal was justified with CK not passing a
creditworthiness verify with the credit score reference company D & B,
which carried out an automatic evaluation. Unsurprisingly, CK was sad with
the choice; her credit score rating was good. She introduced the matter to the Austrian
information safety authority and, with this, began a protracted solution to the preliminary
reference, going by way of varied cases and avenues for defense.  

The referring court docket raised a number of questions,
which the CJEU grouped into primarily two questions:

The
first query

Should Article 15(1)(h) be interpreted as
that means that, within the case of automated decision-making, together with profiling,
inside the that means of Article 22(1), the info topic might require the
controller to supply, ‘significant details about the logic concerned’ within the
choice making, which might imply an exhaustive rationalization of the process
and rules really utilized in utilizing private information to acquire a particular
consequence, on this case, a creditworthiness evaluation.  

In accordance
to Article 15 (h), the info topic has the precise to acquire from the
controller affirmation as as to if his/her private information is being processed,
data on using automated decision-making the place relevant, together with
profiling, referred to in Article 22(1) and (4), and significant
details about the logic concerned
, in addition to the significance and
the envisaged penalties of such processing
for the info topic.

Article 22
gives that the info topic shall have the precise to not be topic to a
choice primarily based solely on automated processing, together with profiling, and that
sure information enlisted in Article 9(1) GDPR similar to racial or ethnic origin,
spiritual beliefs can’t be thought of in information processing.

Profiling, on this context, means automated processing of non-public information, consisting of utilizing private information to analyse
or predict the buyer’s financial scenario.

In
its evaluation, the CJEU first turned to a literal interpretation of the wording
of Article 15 (h) and concluded that the idea of ‘significant data’
underneath that provision might have varied meanings in several language variations
of GDPR, which ought to be taken to be complementary to one another. As well as,
the ‘logic concerned’ in automated decision-making, which constitutes the
material of ‘significant data’ is able to masking a variety
of ‘logics’ regarding using private information and different information with a view to
acquiring a particular consequence by automated means. The CJEU held, that the
provision covers all related data in regards to the process and
rules regarding the use, by automated means, of non-public information with a
view to acquiring a particular consequence.

The CJEU subsequent
turned to contextual evaluation of the idea of
‘significant details about the logic concerned’, inside the that means of
Article 15(1)(h). On this evaluation the CJEU seemed on the  Tips on
automated particular person decision-making and profiling for the needs of
Regulation 2016/679 and different provisions of the GDPR offering data
duties of knowledge controllers. The CJEU concluded that data duties
relate to all related data that ought to be supplied in clear, concise,
clear, intelligible and simply accessible type, utilizing plain and clear
language

Lastly,
the CJEU seemed on the objective of the supply, asserting that the aim of
the info topic’s proper to acquire the data supplied for in
Article 15(1)(h) is to allow her or him to successfully train the
rights conferred on her or him by Article 22(3), specifically, the precise to
specific his or her standpoint and to contest the related choice. This, in
flip, requires the precise to acquire an evidence of the choice.

The CJEU
then concluded that underneath Article 15(1)(h) the
proper to acquire ‘significant details about the logic concerned’ in automated
decision-making should be understood without any consideration to an evidence of the
process and rules really utilized with the intention to use, by automated means,
the non-public information of the info topic with a view to acquiring a particular
consequence, similar to a credit score profile. So as to allow the info topic to successfully
train the rights conferred on him/her by the GDPR and, particularly,
Article 22(3), that rationalization should be supplied by way of related
data in a concise, clear, intelligible and simply accessible type.
Notably, the court docket additional supplied steering on what is taken into account to be
‘significant details about the logic concerned’ in automated decision-making.
The procedures and rules really utilized should be defined in such a means
that the info topic can perceive which of his/her private information have
been used within the automated decision-making
and the extent to
which a variation within the private information taken under consideration would have led to a
totally different consequence.
The necessities of Article 15(h) can’t be met
by the mere communication of a posh mathematical formulation, similar to an
algorithm, or by the detailed description of all of the steps in automated
decision-making since neither of these would represent a sufficiently concise
and intelligible rationalization.

Second
authorized query

One other
necessary contribution of the current judgment is the consideration of the
relationship between Article 15(1)(h) and Directive 2016/943 on commerce
secrets and techniques, on condition that D&B argued that the logic of their automated
decision-making, together with what data is taken into account through which means, is a
commerce secret and will, subsequently, not be disclosed.  

The CJEU
highlighted that the safety of non-public information is just not an absolute proper.
Restrictions are doable of the scope of the obligations and rights supplied
for in, inter alia, Article 15 of the GDPR, however solely when such a
restriction respects the essence of the basic rights and freedoms and is
a needed and proportionate to safeguard the safety of the rights and
freedoms of others. Nonetheless, the results of any consideration on the boundaries of
the safety of non-public rights shouldn’t be a refusal to supply all
data to the info topic.

The CJEU
concluded that Article 15(1)(h) should be interpreted as that means that, the place
the controller takes the view that the data to be supplied to the info
topic is a commerce secrets and techniques, inside the that means of level 1 of
Article 2 of Directive 2016/943, that controller is required to supply
the allegedly protected data to the competent supervisory authority or
court docket, which should steadiness the rights and pursuits at challenge with a view to
figuring out the extent of the info topic’s proper of entry supplied for in
Article 15 of the GDPR.

Our evaluation

This choice is important in addressing the
long-standing downside of the dearth of transparency in automated decision-making
by credit score reference businesses,  an necessary
downside
within the EU. On condition that in most nations we’ve got entry to our credit score stories we
can know what information is taken into account of their choice making in producing a credit score
rating and a credit score report, nonetheless, credit score reference businesses have refused disclosing
the best way this information is processed, the logic behind their choice making, in what
means and to what extent varied information is taken into account (weighted) of their choice making.
 Though primarily based on this choice, shoppers
are nonetheless not entitled to pay money for that data instantly, however a primary
step has been made by mandating disclosure to the related authority who then
decides on whether or not or to not disclose it to the buyer, balancing
the rights and pursuits of the 2 events. This and different judgments of the
CJEU (see C-634/21
SCHUFA Holding
) could also be steadily bringing transparency into this historically
very untransparent space.

As credit score reference businesses these days use synthetic
intelligence for automated decision-making, the judgment is related for advancing
transparency issues of AI methods.

Lastly, on condition that the judgment tackles the
operation of credit score reference businesses, that are often utilized by collectors
to evaluate the affordability of mortgage purposes, it’s related for
accountable lending guidelines in Directive 2023/2225 on client credit score (CCD2),
which in Article 18 refers to creditworthiness evaluation primarily based on automated processing
of non-public information. 

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